21+ only

Responsible Gaming at 9mmr

9mmr helps you keep gambling enjoyable. Your personal limits, time-out options, and support services are all ready for you.

Why does gambling require responsibility


Gambling is a great form of entertainment when you play for fun. But playing without limits can affect your finances, family relationships, and mental health. At 9mmr, our players' wellbeing comes first, so we provide limit tools, self-assessments, and educational information.

If you feel gambling is becoming a problem, contact us immediately through our 24/7 Myanmar-language Live Chat. You do not have to face it alone.

Watch out for these signs
  • Chasing losses by continuing to play to win back money
  • Spending more than your set gambling budget
  • Feeling like you cannot stop playing
  • Neglecting family or work responsibilities to gamble
  • Borrowing money to gamble
  • Wanting to hide the fact that you are gambling

9mmr's personal control tools


Deposit Limit

You can set a limit on how much you deposit per day, per week, or per month. The limit takes effect immediately once saved, making it easier to manage your budget.

Time-Out

You can take a break from playing for anywhere between one day and one month. During this period, access to your account and payments will be paused, giving you time to reset.

Self-Exclusion

If you want a longer break from gambling, you can use the Self-Exclusion tool. After excluding yourself, you can only return once the period has ended and our team has reviewed your situation.

Session Time Limit

You can set in advance how long you will play each day. When that time is up, you will receive a reminder — and yes, you can override it, but the point is to give yourself a moment to think before you do.

Play History Review

You can clearly view your game history and deposit/withdrawal records in your account. Check your budget regularly and understand how it is affecting your life.

24/7 Support

If you have a gambling problem, you can reach our staff anytime via 24/7 Myanmar-language Live Chat. Each staff member will help you with care and full confidentiality.

Age 21+ Restriction


The 9mmr platform is for adults aged 21 and above only. Anyone younger is strictly prohibited from accessing it. Date of birth is verified at registration, and ID may also be requested for additional verification.

If there are young people in your household, install parental control software on your computer or mobile phone to block gambling sites like 9mmr.

  • 1
    Age Verification at Registration Enter your date of birth to confirm you are 21+
  • 2
    KYC Check at Withdrawal For large withdrawals, identity verification with your national ID may be required
  • 3
    Child Protection Parents can ask us about parental control software to block access

21 and above only

All services provided by 9mmr — deposits, gameplay, and withdrawals — are accessible to those aged 21 and above only.


Minimum Age
21 years
Identification
National ID / Passport
If Violated
Account suspension and balance refund

How to Set Deposit Limits to Manage Your Budget


Financial responsibility is at the heart of responsible gambling. 9mmr lets you set your own deposit limits — once set, you will not be able to deposit beyond that amount. Follow these steps to keep your gaming balanced —

  • 1
    Set a monthly budget in advance Only budget an amount you are genuinely comfortable losing — do not assume you will get back any losses
  • 2
    Set your limit Go to Settings and enter a Deposit Limit — you can set daily, weekly, or monthly limits
  • 3
    Check regularly Review your transaction history and check each week whether you have stayed within your budget
  • 4
    Stop after a loss Chasing losses by playing on will only cost you more — stop without changing your limits

Financial Details

Minimum deposit
20,000 Ks
Minimum withdrawal
30,000 Ks
Withdrawal Time
Within 1 hour
Payment Methods
KBZPay • Wave Money • AYA Pay • Bank Transfer

Self-Exclusion — Take a Break on Your Own Terms


If you feel that gambling is doing you more harm than good, you can use Self-Exclusion to pause your activity for days, weeks, or a longer period. During this time —

Access Blocked

Your entire gaming account will be closed

Deposits Stopped

Deposit requests will be blocked until the period ends

Promotions Stopped

Promotional emails and notifications will be turned off

Re-entry After Period Ends

Access will only be restored once the period ends, after a staff review

To request Self-Exclusion, contact 9mmr Live Chat and say "Self-Exclusion" — we will take care of it right away.

Healthy Gambling Habits


See gambling as entertainment, not a source of income. Only play with what you can afford to lose, and follow the dos and don'ts below.

  • Play for fun Gamble for entertainment, not to make money
  • Set a time limit Decide in advance how long you will play each day, and stop when that time is up
  • Do not play when your judgment is off Avoid gambling when you are drunk, tired, or in a bad mood
  • Keep up other interests Sports, reading, time with family — give the other half of your life equal priority
  • Set aside your gambling money in advance Do not use your ATM card for gambling — use only a pre-set amount of cash

Self-Check

Answer the questions below to check in with yourself —

  • Have you ever kept playing past the time you planned to stop?
  • Have you ever tried to win back money you lost?
  • Have you ever hidden your gambling from your family?
  • Have you ever borrowed money to gamble?
  • Have you ever felt like you just can't stop playing?

If your answer is yes, our 9mmr Live Chat team is here to help

Play responsibly and
keep your life in balance

Use our limit tools to keep gaming fun

Log in to 9mmr and set your limits Have questions? Visit our FAQ

Questions about responsible gaming


Log in to your 9mmr account and go to Settings. Inside "Responsible Gaming" you can set a Deposit Limit, Time Limit, and Session Limit at whichever amount or duration you prefer. Limits take effect immediately once saved. To reduce a limit, there is a waiting period before the change applies; to tighten a limit, it takes effect straight away.

You can only return once the Self-Exclusion period has ended. After it ends, our Live Chat team will speak with you directly to check whether you are ready to play again. If you decide you still need to stay away, the period can be extended.

Contact us through 9mmr's 24/7 Myanmar-language Live Chat. You can also email us at [email protected]. Our team is committed to full confidentiality and will do everything they can to help.

Tightening a limit (lowering it) takes effect immediately. Raising a limit takes 24 hours and requires a compliance review before it is approved.

If an age check shows the player is under 21, the account will be closed and any remaining balance will be refunded. Any winnings will be voided and further access will be blocked. Protecting minors is a core policy at 9mmr.

Yes — Deposit Limit, Time-Out, Self-Exclusion, and play history review are all completely free at 9mmr. There are no extra charges to use them — we provide them for the benefit of our players.

Games you can enjoy responsibly